is a reference to the passing of information by verbal means, especially recommendations, but also general information, in an informal, person-to-person manner
typically considered a face-to-face spoken communication, although phone conversations, text messages sent via SMS and web dialogue, such as online profile pages, blog posts, message board threads, instant messages and emails are often now included i
There is some overlap in meaning between word of mouth and the following: rumour, gossip, innuendo, and hearsay
however word of mouth is more commonly used to describe positive information being spread rather than negative, although this is not always the case
marketing, which encompasses a variety of subcategories, including buzz, blog, viral, grassroots, cause, influencer and social media marketing, as well as ambassador programs, work with consumer-generated media and more, can be highly valued by produ